Draft — pending legal reviewThis text has not yet been reviewed by a lawyer. Bracketed items are still to be filled in.
Terms of Service
These are the rules for using Panindo. We've tried to keep them short and in plain language. By creating an account or using the service, you agree to them.
1. The agreement
These terms are an agreement between you and [OPERATOR LEGAL NAME], an individual developer in the Philippines who operates Panindo ("we", "us"). They cover the Panindo app for Android, the Panindo web app, and panindo.app (together, "the service"). Our Privacy Policy explains how we handle personal information.
2. Who can use Panindo
You must be 18 or older, or of legal age to enter into contracts where you live, and you must be using Panindo for a business or your own store. If you use it on behalf of a business, you confirm you're allowed to accept these terms for that business.
3. Accounts, stores, and roles
Keep your sign-in details safe. You're responsible for what happens under your account. Tell us right away at [email protected] if you think someone else has used it.
In Panindo, a store is called an organization. Each store has exactly one Owner. The Owner is responsible for the store: who is invited, what role each person has, and the store's plan. Members have one of four roles:
| Role | What they can do |
|---|---|
| Owner | Everything, including managing the plan, transferring ownership, and deleting the store |
| Admin | Invite and remove members, change roles, manage items, export data |
| Editor | Add and edit items, adjust and count stock |
| Viewer | See stock and history, without making changes |
4. Plans and limits
| Plan | Items | Seats | Price (US) | Price (Philippines) |
|---|---|---|---|---|
| Free | 100 | 2 | $0 | ₱0 |
| Pro | Unlimited | 5 | $9.99/month or $99/year | ₱199/month or ₱1,990/year |
| Business | Unlimited | 25 | $29.99/month or $299/year | ₱599/month or ₱5,990/year |
- Every plan includes barcode scanning, push alerts, offline use, and CSV import and export. Pro and Business add insights.
- Each person can own one Free store. You can be a member of any number of stores.
- Every member counts as a seat, Viewers included.
- If a store has more items or members than its plan allows (for example, after a subscription ends), it becomes read-only for new items and new seats until it's back within the limit or upgrades. Nothing is deleted.
5. Subscriptions and billing
- Paid plans are sold only inside the app, through Google Play. We don't sell plans on the web.
- Subscriptions renew automatically at the end of each period until you cancel them in your Google Play subscription settings. Deleting the app or your account does not cancel a subscription.
- The Pro free trial lasts 14 days and is available once per store.
- Prices can differ by country and include taxes as Google Play applies them. The price shown in the app before you buy is the one that applies.
- Refunds are handled by Google Play under its own policies.
- A subscription is billed to the store account (Google account) of the person who bought it. If store ownership is transferred, the subscription stays with the person who bought it.
6. Your data
You own your store's inventory data. You give us permission to store, process, and display it only as needed to run the service for you. You can export it to CSV on every plan, at any time.
We may use aggregated, de-identified data, which can't be linked back to you or your store, to understand and improve the service.
7. Acceptable use
Don't use Panindo to:
- track or manage goods that are illegal to sell where you are;
- abuse, overload, scrape, or attack the service, or get around its rate limits;
- reverse engineer, decompile, or copy the apps, except where the law allows it; or
- share one account among several people to get around seat limits.
Each person should have their own account.
8. Third-party services
Some features rely on others: Google for purchases, sign-in, and push notifications, and Open Food Facts and UPCItemDB for product names from barcodes. Product names from these lookups may be missing or wrong, so please check them.
9. Availability
The service is provided "as is" and "as available". We work to keep it running and your data safe, but we can't promise it will always be available, uninterrupted, or error-free.
Changes you make offline are saved on your device and sync when the app is open and connected. If a device is lost, reset, or never reconnects, its unsynced changes may be lost.
10. Limitation of liability
To the extent the law allows, we aren't liable for indirect or consequential losses, such as lost profits or lost sales. Our total liability for any claim about the service is limited to the amount you paid for it in the 12 months before the claim.
Nothing in these terms limits rights you have under consumer protection laws that can't be waived.
11. Ending your use
You can stop using Panindo at any time by deleting your account. Remember to cancel any subscription in Google Play first.
We may suspend or close an account that breaks these terms. Where it's reasonable to, we'll give you notice first and a chance to export your data.
12. Governing law
These terms are governed by the laws of the Republic of the Philippines. Disputes will be handled by the courts of [CITY], Philippines, unless the law where you live gives you the right to bring a claim in your local courts.
13. Changes to these terms
We'll give you at least 30 days' notice, in the app or by email, before a material change takes effect. If you keep using Panindo after that, the new terms apply. If you don't agree, you can delete your account before they take effect.
14. Contact
Email: [email protected]
Post: [OPERATOR LEGAL NAME], [MAILING ADDRESS]